Guests with in-store pickup or curbside orders will receive an SMS or in-app push notification letting them know their order is ready for pickup. Flybuy Pickup can provide restaurants with a powerful, seamless curbside/in-store pickup, leveraging the Olo Platform.Īll orders placed with Olo, via mobile app, web, call center, Dispatch and the Olo Rails marketplace will kick off the Flybuy Pickup process. Restaurants around the world use Olo to power millions of digital orders per week. Whether the DSP is DoorDash, Postmates, Uber Eats, or one of many others, Flybuy Pickup + Olo allows restaurants to prepare food exactly when it’s needed, saving time for delivery drivers and reducing overcrowding in curbside and in-store pickup zones. The restaurant can view all customer and DSP information/arrival times in one place enabling employee efficiency and food freshness. All DSP information is ingested through the Flybuy system and displayed on the Flybuy Staff Dashboard. Flybuy then calculates customer ETAs, allowing your employees to prioritize order preparation, minimize wait times, and create a seamless customer experience.įlybuy not only allows restaurants to anticipate when customers will arrive, but also ingests/presents the arrival times for delivery service providers (DSPs) from Olo Dispatch and Rails. To help restaurants keep up with these changes and to simplify the order pickup experience, our Flybuy Pickup solution leverages the Olo platform to automatically ingest all of your curbside and in-store orders. Over 41 percent of consumers say that they won’t eat out at a restaurant for the rest of the year, while 86 percent of consumers expect contactless services to be available long-term. As restaurants continue to focus on off-premise operations, the need for a seamless order pickup and order delivery experience is greater than ever.
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